Shipping & Policies

Payments

I accept pretty much all forms of payment, if you need any extra info please contact me.

Shipping

All UK mainland shipping is sent for free by Royal Mail Second Class post. If you want any other service for your order please just get in touch. For international orders I use Royal Mail standard post, the trackable options are more expensive but if you are happy to pay the extra please get in touch and I'll give you a price.

# Shipping to the US takes approx 7-10 working days - longer during busy seasons #
# Shipping within Europe takes approx 4-7 working days - longer during busy seasons #
# Shipping within the UK takes approx 2-3 working days - longer during busy seasons #

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

All non-customised items are returnable, refundable and exchangeable!

Whatever your reason you'll have no problem sending it back for a full refund within 7 days of receipt.

Just do me one small favour and tell me your reasons why so I can see if there's anything I can learn from it.

Additional

Trade friendly!